Privacy Policy
This privacy policy is in place in order for website visitors and customers to know the ways this website collects, uses, discloses, and manages visitor data. The Branch cares about customer and site visitors privacy and we ask that you read over and understand this Privacy Policy when it comes to your personal information. If you read over this and do not agree, please do not use our website or any of its offerings. This policy explains what information we gather, why we need it, and how we use it.
The Information We Gather
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In order to provide the services on our website that are available to you, The Branch collects, receives, and stores information you enter on our website or provide to us in other ways. In addition to that, we also collect the IP (Internet protocol) address that is used to connect your computer to the internet. We may use software to measure web session information including the length of visits to certain pages, page interaction information, page response times, and methods used to browse away from a page. We also collect personally identifiable information such as: name, email, password, payment details including credit card information, comments feedback, and personal profile. Whenever you send a message through a contact form, make a reservation or transaction on our website, we collect personal information that you’ve provided to us such as your name, address, email address, personal information contained in identification documents that you share, and any other information you provide. This personal information will only be used for the reasons stated above.
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Personal information about you may be collected or received from third-party sources such as social media platforms, fraud detection and prevention softwares to help us prevent fraudulent users on our website, and other marketing softwares that help us monitor and measure our reach.
Cookies Policy
We may also collect information including cookies, tracking technologies, location data, and device information in order to keep our site working properly and to better understand how visitors use our site. Wix uses cookies for various purposes, including: 1. Essential Cookies: These are necessary for our website to function properly, such as security and fraud detection. 2. Performance Cookies: These help monitor and analyze the performance of the site. 3. Functional Cookies: These allow for enhanced functionality and personalization. 4. Marketing Cookies: These are used for advertising and tracking user behavior. Here is a list of the cookies Wix places on sites hosted on their platform:
If you want to learn more about cookies, feel free to use the link below:
Why do we collect Personal Information and How it is Used
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In order to provide the web services and operate our business
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to enhance, customize, grow our web services
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to process customer requests and transactions
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to gather information about our performance and marketing in order to improve
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to improve our fraud prevention and data security, as well as to be compliant with applicable regulations and laws
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keep customers and visitors informed about changes
We use personal information for the reasons stated above - it is necessary in order to comply with laws and regulations, as well as being able to conduct our business and improve our services.
We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.
If our privacy policies change, users will be notified accordingly.
Data Sharing and Disclosure
Your information will only be shared when: it is required by law, it is necessary in order to protect our users or our rights, we need it from service providers (like payment processors or email services), or when you give us permission to.
Data Security
We will not sell your personal information, keep your information longer than we need it with the exception of visitors that create user accounts, or use your data for purposes you haven’t agreed to. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to book our vacation rental and provide services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com application. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our business and its service providers. The transmission of sensitive payment information is protected by an industry standard SSL/TLS encrypted connection.
Regardless of the measures taken by The Branch, we cannot guarantee the absolute protection and security of your Personal Information, or any other information you upload, publish or otherwise share with The Branch or anyone else. We encourage you to set strong passwords if you create a customer account and avoid providing us or anyone with any additional sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.
The security of your personal data is very important to us.
Your Rights
Your data belongs to you. If you choose, you can:
Access your personal information
Correct your information
Request the deletion of your information
Object or restrict processing of your information
Withdraw your consent
If you choose to do any of the items listed above and need assistance in doing so, please contact us at:
Data Rentention
We may keep your personal information for as long as your account is active, and longer as needed (for example, if we are legally obligated to keep it longer, or need it to protect our interests)
Children’s Privacy
Our website and services are not intended for use by children under the age of 18. We do not knowingly collect information from children. If we find we’ve accidentally collected personal information from someone under this age, we will promptly delete it.
Public Forums and User Content
Our website includes blogs accessible by the public. Please be aware that any personal information you share in this space may be read, collected, and used by others who also access the blog. If you are unable to remove personal information you provided, please contact us at thebranchstay@gmail.com. In some cases, we may be unable to remove personal information (for example, if you use a third party application to comment or post on the blog). All of this to say, we suggest that you do not share any personal information in these spaces you don’t wish to be publicly available.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
